FAQ
I have changed institution, what should I do ?
If you wish to access your account, but your email address has changed, you must update your profile.
To do this, go to My Space > My Profile and change the address.
I did not receive the e-mail to change my password
Are you sure your email address is valid? If so, check your spam box, it may have been redirected.
It is also possible that you have multiple accounts which affects sending the password reset email.
Contact support, our services will update your account so you can retrieve your login credentials.
I can’t log in to Sciencesconf
If you have forgotten your password, you can request a new one using the following form https://portal.sciencesconf.org/user/lost (you will be asked for your login or your e-mail address).
If you manage to log in, you can change your password again in: My account > Edit my account > Password
A want to delete my Sciencesconf account, what do I do ?
If you wish to delete your account, it is necessary to make a request directly to support
My email address has changed, what is the process ?
You can update your email address in My space > My profile after logging in.
If you have lost or forgotten your login details, report your new address to support. Our services will update your account.
The different roles
I want to edit badges or invoices for participants
The first step is to export the list of registrants in a .csv file. Go to “Management of registration” -> “Registered”, filter the data if necessary and click on “Export CSV”. Use the mailing to format the data.